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Your Card Transactions Could Be Declined

Your Card Transactions Could Be Declined

Notify Us If You Plan to Use Your Debit or Credit Card(s) While Traveling

If you plan to use your card(s) in a state in which you do not normally conduct in-person transactions, please contact us prior to your trip.

What we'll need to know:

  • The dates you'll be traveling

  • Your destination, plus all stops along the way

  • If you are driving, let us know all the states you will be traveling through

  • If you are flying, let us know all your flight connection cities (you might buy something at the airport)

  • Even if you are less than 200 miles from home, let us know if:

    • You will be making an usually large purchase or

    • If you are staying out of town for an extended period of time.

You can supply this information by:

1. Calling 919-477-0696 or 1-800-235-8455
2. Selecting "Contact Us" in VisionNet 24